ANSWERING YOUR QUESTIONS

With new technology comes many questions. See below for our most FAQs or Contact us.

Frequently asked questions.

Have a question? Find the answers to our most frequently asked questions.

How does the UFT compare?

The Universal Flow Tracker covers both weed mapping and chemical tracking.

Have more questions? Get in touch with the team by calling us or contacting us online.

Contact Us

FREQUENTLY ASKED QUESTIONS

THE SOFTWARE

  • Can I use the data from the portal instead of my logbook for chemical record keeping?

    Yes, the software can provide compliant chemical records that meet environmental protection and biosecurity regulations. 

  • How do I access the data from the hardware devices?

    The data from the UFT devices is accessed via the Rapid Logix web portal. You can access this via your browser from any device/computer.

  • Is there an ongoing cost for the software?

    There is a subscription cost associated with each device. This covers the following points of service:

    • use of our software platform which our development team work hard to maintain and continually improve
    • data (unlimited) generated by the device and transferred to our cloud infrastructure
    • data (unlimited) stored in our cloud infrastructure for 10 years +
    • data (unlimited) searched/viewed via the web portal/user interface 
    • unlimited user logins to the web portal within your organization
    • ongoing and on-demand technical support from our Customer Success team
  • Can I access/export the data from the Rapid Logix portal?

    You can export the raw data from any spray job on the portal. This will produce a CSV file so you can manipulate the data before importing to other GIS/software systems. For automated data integration solutions, please contact one of our helpful staff.

  • Do all field staff need to login/use the software?

    The system is flexible to suit your team working methods so you can choose to have field staff use the software, or leave that to office staff. 


    The field staff/spray operators only need press the ON button on the UFT before the job and then connect the magnetic charge at the end of the job. 


    Field staff can then save the data to a job using the simple to use job form with field selections, or they can have office staff save their data to jobs. Jobs can also be created prior to the treatments/field work occurring so that data from those assigned devices/staff is uploaded strait into the created jobs.

THE HARDWARE

  • What is the warranty of the UFT?

    The UFT comes with 12months warranty which covers any internal failure, malfunction or weather ingress. 


    Warranty does not cover damage caused by freezing liquid expansion so it's important you winterise your device or remove it from your sprayer during winter. 


    Whilst the device has been designed with toughness in mind, the warranty does not cover damage caused by physical impact or abrasion (such as being dragged along road). 

  • Does the UFT record accurate volume for both low pressure/volume sprayers and high pressure/volume sprayers?

    The UFT will record accurate volumes for both low and high pressure/volume sprayers, but if you change between the two then there is a simple calibration process to follow to ensure accuracy is maintained. 


    This only takes a minute or two and does not require any tools (see instructions page).

  • Does the hardware device work in remote areas with no cell phone coverage?

    The device has been designed to work in remote areas. 


    It only needs to acquire a GPS lock and then it will begin logging the data and saving it internally on the device. 


    The device will only look for LTE/4G connection once it is back on charge at the end of the job/day. 


    Usually by the time the vehicle has driven back to your depot/base the device will have found a connection and uploaded the logs for that job/day to our cloud infrastructure so you can then access the data through the web portal.

  • What type of sprayers can the UFT be fitted to?

    The UFT comes with a pack of adaptor fittings that allow it to be fitted to any spray gun or fitted in line on your spray hose. 


    It can be fitted to backpack and compression sprayers, 12v sprayers, high volume engine driven sprayers up to 40bar pressure, roadside spray vehicles, and boom sprayers. 


    There is a simple calibration process to follow in the instruction manual should you need to change it from a high volume/pressure engine drive sprayer to a low volume/pressure sprayer like a backpack or 12v. 


    This only takes a minute or two and does not require any tools (see instructions page).

  • Do I need to flush out the UFT after use?

    Ensure the UFT is turned off to avoid unwanted data collection and flush the UFT out with water. 

  • How does the UFT device stand up to weather conditions when left out on the sprayer?

    The UFT device has been designed to withstand the rain, sun, humidity, and dust. 


    It has been tested and proven in real life applications for 12 Months prior to launch. 


    WARNING: If you are in areas that are prone to frost and freezing temperatures then you will need to ensure the device is not left out in these temperatures with liquid in it as ice expands with great force and could crack the body of the device. You should take device off and store indoors.

  • What happens if improvements/changes are made to the UFT hardware devices in the future?

    Rapid Logix are able to update the firmware on your devices remotely thorough the over-air-update capability. 


    This means that any updates or improvements we implement will be pushed out to your devices automatically. 

  • Can I spray diesel with the UFT?

    Yes, it is safe to spray diesel through the UFT device. 

  • Can I rent the Universal Flow Tracker

    Yes, we offer a range of rental or purchase plans and subscriptions. With both Capital Expenditures and Operating Expenses pricing structures to fit a variety of budget requirements. 

  • Can this be used privately, or is it only for companies?

    Absolutely! Weeds cost the private sector up to $5.3million showing the extent of the infestations across Australia. 


    It is just as important for private landholders to track chemical spraying and map weeds to meet EPA requirements as it is public or private companies. 

  • What is the battery in the UFT and how long does it last?

    The UFT has an internal, rechargeable LI-Ion battery. In most applications, the device should last a few days spraying however we do recommend charging your UFT every night. 

  • Is the magnetic charger hard wired or USB?

    The UFT will come with a charger cable kit that allows you to connect it directly to the battery on your vehicle. If wiring to an accessories socket on your vehicle, then ensure it's a circuit that remians powered on when the vheicle ignition is turned off - this will ensure the device keeps charing overnight. 


    USB options are also available upon request for applications where backpack sprayers may be removed from the vehicle and charged from a wall socket at your depot / workshop. 

  • Are the any 4G/LTE / GPS limitations?

    The UFT will not get a GPS lock when indoors. 


    The 4G/LTE will only search for a connection when the charger is connected - this is to preserve battery power when working in areas with little to no coverage. 

  • Are there any limitations on which chemicals can be used?

    The UFT has been designed to handle all herbicides, pesticides, fungicides, and hydrocarbon carriers. 


    Be wary of using any corrosive chemicals which have not be approved for use. Any concerns, call us on 1300 901 504


    Any other chemicals or liquids that have not been tested and/or approved for use may result in damage which will not be covered under warranty.


HOW DOES THE UFT COMPARE?

RAPID LOGIX UFT ALTERNATIVE 1 ALTERNATIVE 2
GPS System
Web Portal Reporting
All Inclusive Data Viewing Weed ID Maps, chemical placement maps and compliant chemical reports in one location. Chemical placement maps and data only. Weed ID maps only.
All Inclusive In-Field Hardware Both chemical placement and weed mapping in single workflow. Chemical placement reporting only. Weed ID and location only.
Flow Rate & Volume Tracking
Weed Identification Option
Phone Required No Yes No
High Accuracy Spray Gun Mounting Spray Gun (high accuracy) Vehicle (low accuracy) Spray Gun (high accuracy)
Connectivity & Automated Data Upload LTE / Cellular LTE - Requires phone app Wifi download. Device must be removed and taken inside.
Complete Device Range Compatibility Any Fixed to vehicle. Specific gun models.

CONTACT US

Contact us to learn more about the Universal Flow Tracker, request a quote or give us a call on the number below.

1300 901 504 info@rapidlogix.com
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